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Resolved: Package ordered for my great-grandson’s Christmas gift should have been delivered a week ago. UPS says they never received it. I can’t get a straight answer from OTC. I’m really fed up with this compa

4.3
Update by user Dec 22, 2022

Company fixed the issue and I have been provided with product or service ordered. I called oriental trading company from pissed consumer and spoke with a very nice lady called Marge.

She had the package resent by air, and it arrived on the 20th. I’m very pleased.

Original review posted by user Dec 19, 2022
Undelivered package. No real response from company. Im finished with OTC if that gift does not arrive by Christmas!

User's recommendation: Don’t order from this company.

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ID
#4230075 Review #4230075 is a subjective opinion of poster.
Cons
  • No solutions
Loss
$20
Preferred solution
Deliver product or service ordered

Have not received my catalog

First ordered catalogs on 9/29/22-none received as of 10/29/22. Reordered catalogs on 9/29/22-promised delivery by 11/11/22?

User's recommendation: Don't order catalogs.

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#4114007 Review #4114007 is a subjective opinion of poster.
Location
La Puente, California

Have not received my catalog

3.6
Slow delivery by p.o., requested 9/29. Time given 2-3wks delivery, Specially in holiday season.I need time to prepare my projects to sell.

User's recommendation: Like products.

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#4062968 Review #4062968 is a subjective opinion of poster.
Location
Rosemead, California

Money refunded for audobon bird house

House too small for birds to land on the perch. Raccoons ripped off the perch in 3 days, and breached the roof.
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#3897024 Review #3897024 is a subjective opinion of poster.
Location
Tampa, Florida

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Update - Oriental Trading came thru after initial post

No email to reply to? Reviews will not go thru? 403 error, what only take 5 star reviews. Oh, the birdfeeder is trash. /// Michelle called us and got right on it. Full refund for a bird feeder that would not feed birds but was easily breached by raccoons first night.

User's recommendation: Dont by the mini Audubon bird feeder.

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#3885232 Review #3885232 is a subjective opinion of poster.
Location
Tampa, Florida
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