Oriental Trading
Oriental Trading Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oriental Trading has 2.7 star rating based on 23 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cheap sale candy, Great selection, Have a lot of selection.
Cons: Customer service, Part of order missing, Adding subscription without consent.Recent recommendations regarding this business are as follows: "Item may take a little longer for delivery", "Do not buy from this company… They will charge you for no reason!", "Would highly recommend", "Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement", "Don’t order from this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oriental Trading has 2.7 star rating based on 23 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cheap sale candy, Great selection, Have a lot of selection.
Cons: Customer service, Part of order missing, Adding subscription without consent.Recent recommendations regarding this business are as follows: "Item may take a little longer for delivery", "Do not buy from this company… They will charge you for no reason!", "Would highly recommend", "Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement", "Don’t order from this company".
Most users ask Oriental Trading for the refund as a solution to their issues.
Review authors value the most Turnaround Time and Discounts and Special Offers. Consumers are not pleased with Website and Layout of Store. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Oriental Trading Reviews
"Forgot to put in free shipping code on my order just entered"
I do t know why it says "pissedcustomer.com". I'm very happy with everything and everyone involved with Oriental Trading. I love the choices for crafts that...
"My goods have not arrive need immediately"
I need my goods for a party before the 23rd of April 2025 rogerschnirring@***.com Bonnie Schnirrings 513491**** its been weeks 2 packs 60s retro cutouts per...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lincoln Park, Michigan
Return
I ordered a Song of Solomon 3:4 aisle runner for a wedding. The bride ordered something else so the one I ordered was not used.
It was never out of the box.
Please advise return instructions. It was ordered 5/16/25.
User's recommendation: I was very pleased with the aisle runner but, the bride chose something else. My advise is to verify with the bride before you order.
Lexington, Kentucky
My goods have not arrive need immediately
I need my goods for a party before the 23rd of April 2025 rogerschnirring@***.com Bonnie Schnirrings 513491**** its been weeks 2 packs 60s retro cutouts per unit ordered 2 units.. need now windycitynovelties.com
Los Angeles, California
Forgot to put in free shipping code on my order just entered
I do t know why it says "pissedcustomer.com". I'm very happy with everything and everyone involved with Oriental Trading. I love the choices for crafts that you offer.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Morristown, New Jersey
Wondering where my order is
They sent it to the wrong address, but didnt live for there for three years. They rectify the order and I received it. Everything is good.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Indianapolis, Indiana
Needed my order to be delivered by May 24th for my daughters bridal shower Sunday
Make sure delivery is more precise.
It was sent out on time but got stuck in the mailing system and was sent back to the main mail delivery. So wont get my order on time. 
User's recommendation: Item may take a little longer for delivery
I ordered one time almost a year ago. I discovered they’ve been charging my credit card $14.95 for a subscription service I did not ask for or agree to.
This order was for my students graduation presents. My mother had recently passed away, and since then I have been dealing with settling her final affairs and managing the things in her household.
Because of this, I have been so overwhelmingly busy and did not notice that I was being charged every month since last April.
When I spoke to Oriental trading company I was on hold for almost an hour and when I finally did speak with someone, I had to be transferred two different times and then in the end was disconnected after trying over an hour and a half to settle this issue! I have asked for a proof that I actually signed up for this service but that is when they disconnected me
User's recommendation: Do not buy from this company… They will charge you for no reason!
Order was incorrect
I ordered the wishing wedding bell kit in GOLD. I returned the order before because I was sent silver.
I reordered the bells again; I have been sent the silver bells again.
What is the problem with me getting the GOLD bells? Please send me again the return information and credit my order so that I can REORDER the GOLD color.
Preferred solution: Return of silver bells to get correct the GOLD BELL KIT.
Transactions dispute
Charges that I did not agree to and I would like to cancel any subscriptions that I did not agree to. I made a purchase on 12/6 for $82.04 but I did not agree to pay for a subscription. My purchase was a one time purchase.
- Adding subscription without consent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOutstanding bill
They say I have an outstanding bill but
When I keep calling they the lady wont answer. I dont show anything outstanding on my account.
Thank you.
Ms. Monika Steele
Preferred solution: Understanding why you sent me the letter saying something outstanding from last year 2023!!!!! And send me a bill for 2024. Everything I paid was on a credit card and has been paid!!!
Hemet, California
My order
I am very satisfied with the person I talked to..She was very helpful and kind thank you very very much
Crozet, Virginia
Everything is great noe
Thought I had made. mistake on order all is resolved now It looked like too many of order was to be delivered but their representative explained to me that I looked at print out wrong.
Besides ordering on weekend and they were closed and I had to wait until Monday to have them help me out on order. All my mistake for not understanding print out Woukd recommend them highly for explaining everything to me!!
User's recommendation: Would highly recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Package ordered for my great-grandson’s Christmas gift should have been delivered a week ago. UPS says they never received it. I can’t get a straight answer from OTC. I’m really fed up with this compa
Company fixed the issue and I have been provided with product or service ordered. I called oriental trading company from pissed consumer and spoke with a very nice lady called Marge.
She had the package resent by air, and it arrived on the 20th. I’m very pleased.
Undelivered package. No real response from company. Im finished with OTC if that gift does not arrive by Christmas!
- No solutions
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kozhikode, Kerala
Cancel membership
I would like to cancel the membership that I'm being charged $14.95 per month for. I do not use your site that often . Please cancel
- Have a lot of selection
- Automatically signs you up for a membership
Preferred solution: Full refund
User's recommendation: Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement
Rosemead, California
Have not received my catalog
Slow delivery by p.o., requested 9/29. Time given 2-3wks delivery,
Specially in holiday season.I need time to prepare my projects to sell.
User's recommendation: Like products
La Puente, California
Have not received my catalog
First ordered catalogs on 9/29/22-none received as of 10/29/22.
Reordered catalogs on 9/29/22-promised delivery by 11/11/22?
User's recommendation: Don't order catalogs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
Update - Oriental Trading came thru after initial post
No email to reply to?
Reviews will not go thru?
403 error, what only take 5 star reviews.
Oh, the birdfeeder is trash.
/// Michelle called us and got right on it. Full refund for a bird feeder that would not feed birds but was easily breached by raccoons first night.
Preferred solution: Full refund
User's recommendation: Dont by the mini Audubon bird feeder
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