Skip to content
  • Login
Oriental Trading

Oriental Trading

www.orientaltrading.com
What is your customer experience with Oriental Trading?

Oriental Trading Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Oriental Trading has 2.7 star rating based on 23 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Cheap sale candy, Great selection, Have a lot of selection.
    Cons: Customer service, Part of order missing, Adding subscription without consent.

  • Recent recommendations regarding this business are as follows: "Item may take a little longer for delivery", "Do not buy from this company… They will charge you for no reason!", "Would highly recommend", "Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement", "Don’t order from this company".

View full overview ›

Media from reviews

Oriental Trading - Almonds Nuts Review from Bentonville, Arkansas
Oriental Trading - Goody Bag Review from Memphis, TennesseeOriental Trading - Broken and poor quality, never sent return shipping labels
View all media ›

Top Oriental Trading Reviews

Positive Review

"Forgot to put in free shipping code on my order just entered"

stars-rating stars-rating stars-rating stars-rating stars-rating

I do t know why it says "pissedcustomer.com". I'm very happy with everything and everyone involved with Oriental Trading. I love the choices for crafts that...

Critical Review

"My goods have not arrive need immediately"

stars-rating stars-rating stars-rating stars-rating stars-rating

I need my goods for a party before the 23rd of April 2025 rogerschnirring@***.com Bonnie Schnirrings 513491**** its been weeks 2 packs 60s retro cutouts per...

Show reviews that mention
order delivery mailing daughters system mail sad address crafts choices
Filter review
Sort by
Dianne S Nyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lincoln Park, Michigan

Return

I ordered a Song of Solomon 3:4 aisle runner for a wedding. The bride ordered something else so the one I ordered was not used.

It was never out of the box.

Please advise return instructions. It was ordered 5/16/25.

View full review

User's recommendation: I was very pleased with the aisle runner but, the bride chose something else. My advise is to verify with the bride before you order.

Cezar Vlv
map-marker Lexington, Kentucky

My goods have not arrive need immediately

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need my goods for a party before the 23rd of April 2025 rogerschnirring@***.com Bonnie Schnirrings 513491**** its been weeks 2 packs 60s retro cutouts per unit ordered 2 units.. need now windycitynovelties.com

View full review
Raylie Ldv
map-marker Los Angeles, California

Forgot to put in free shipping code on my order just entered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I do t know why it says "pissedcustomer.com". I'm very happy with everything and everyone involved with Oriental Trading. I love the choices for crafts that you offer.

View full review
Moselle Nbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Morristown, New Jersey

Wondering where my order is

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They sent it to the wrong address, but didnt live for there for three years. They rectify the order and I received it. Everything is good.

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Indianapolis, Indiana

Needed my order to be delivered by May 24th for my daughters bridal shower Sunday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Make sure delivery is more precise.

It was sent out on time but got stuck in the mailing system and was sent back to the main mail delivery. So wont get my order on time. Sad

View full review

User's recommendation: Item may take a little longer for delivery

Rhonda P Slv

I ordered one time almost a year ago. I discovered they’ve been charging my credit card $14.95 for a subscription service I did not ask for or agree to.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This order was for my students graduation presents. My mother had recently passed away, and since then I have been dealing with settling her final affairs and managing the things in her household.

Because of this, I have been so overwhelmingly busy and did not notice that I was being charged every month since last April.

When I spoke to Oriental trading company I was on hold for almost an hour and when I finally did speak with someone, I had to be transferred two different times and then in the end was disconnected after trying over an hour and a half to settle this issue! I have asked for a proof that I actually signed up for this service but that is when they disconnected me

View full review
Loss:
$145

User's recommendation: Do not buy from this company… They will charge you for no reason!

Bennice J

Order was incorrect

I ordered the wishing wedding bell kit in GOLD. I returned the order before because I was sent silver.

I reordered the bells again; I have been sent the silver bells again.

What is the problem with me getting the GOLD bells? Please send me again the return information and credit my order so that I can REORDER the GOLD color.

View full review

Preferred solution: Return of silver bells to get correct the GOLD BELL KIT.

Sandra H Wwk

Transactions dispute

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Charges that I did not agree to and I would like to cancel any subscriptions that I did not agree to. I made a purchase on 12/6 for $82.04 but I did not agree to pay for a subscription. My purchase was a one time purchase.

View full review
Loss:
$30
Cons:
  • Adding subscription without consent
Monika S Cjm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Outstanding bill

They say I have an outstanding bill but

When I keep calling they the lady wont answer. I dont show anything outstanding on my account.

Thank you.

Ms. Monika Steele

View full review

Preferred solution: Understanding why you sent me the letter saying something outstanding from last year 2023!!!!! And send me a bill for 2024. Everything I paid was on a credit card and has been paid!!!

Anonymous
map-marker Hemet, California

My order

I am very satisfied with the person I talked to..She was very helpful and kind thank you very very much

View full review
Anonymous
map-marker Crozet, Virginia

Everything is great noe

Thought I had made. mistake on order all is resolved now It looked like too many of order was to be delivered but their representative explained to me that I looked at print out wrong.

Besides ordering on weekend and they were closed and I had to wait until Monday to have them help me out on order. All my mistake for not understanding print out Woukd recommend them highly for explaining everything to me!!

View full review

User's recommendation: Would highly recommend

Resolved
bmahone M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Package ordered for my great-grandson’s Christmas gift should have been delivered a week ago. UPS says they never received it. I can’t get a straight answer from OTC. I’m really fed up with this compa

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 22, 2022

Company fixed the issue and I have been provided with product or service ordered. I called oriental trading company from pissed consumer and spoke with a very nice lady called Marge.

She had the package resent by air, and it arrived on the 20th. I’m very pleased.

Original review Dec 19, 2022

Undelivered package. No real response from company. Im finished with OTC if that gift does not arrive by Christmas!

View full review
Loss:
$20
Cons:
  • No solutions

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order from this company

Tammie S Wco

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kozhikode, Kerala

Cancel membership

I would like to cancel the membership that I'm being charged $14.95 per month for. I do not use your site that often . Please cancel

View full review
Loss:
$15
Pros:
  • Have a lot of selection
Cons:
  • Automatically signs you up for a membership

Preferred solution: Full refund

User's recommendation: Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement

Anonymous
map-marker Rosemead, California

Have not received my catalog

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Slow delivery by p.o., requested 9/29. Time given 2-3wks delivery,

Specially in holiday season.I need time to prepare my projects to sell.

View full review

User's recommendation: Like products

Anonymous
map-marker La Puente, California

Have not received my catalog

First ordered catalogs on 9/29/22-none received as of 10/29/22.

Reordered catalogs on 9/29/22-promised delivery by 11/11/22?

View full review

User's recommendation: Don't order catalogs

DiAnna H Xfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Update - Oriental Trading came thru after initial post

No email to reply to?

Reviews will not go thru?

403 error, what only take 5 star reviews.

Oh, the birdfeeder is trash.

/// Michelle called us and got right on it. Full refund for a bird feeder that would not feed birds but was easily breached by raccoons first night.

View full review
Loss:
$48

Preferred solution: Full refund

User's recommendation: Dont by the mini Audubon bird feeder

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article