Oriental Trading
Oriental Trading Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oriental Trading has 2.3 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap sale candy, Great selection, Have a lot of selection.
Cons: Customer service, Part of order missing, Adding subscription without consent.Recent recommendations regarding this business are as follows: "Do not buy from this company… They will charge you for no reason!", "Would highly recommend", "Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement", "Don’t order from this company", "Don't order catalogs".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oriental Trading has 2.3 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap sale candy, Great selection, Have a lot of selection.
Cons: Customer service, Part of order missing, Adding subscription without consent.Recent recommendations regarding this business are as follows: "Do not buy from this company… They will charge you for no reason!", "Would highly recommend", "Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement", "Don’t order from this company", "Don't order catalogs".
Most users ask Oriental Trading for the refund as a solution to their issues.
Review authors value the most Turnaround Time and Discounts and Special Offers. Consumers are not pleased with Layout of Store and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
My order
I ordered one time almost a year ago. I discovered they’ve been charging my credit card $14.95 for a subscription service I did not ask for or agree to.
This order was for my students graduation presents. My mother had recently passed away, and since then I have been dealing with settling her final affairs and managing the things in her household.
Because of this, I have been so overwhelmingly busy and did not notice that I was being charged every month since last April.
When I spoke to Oriental trading company I was on hold for almost an hour and when I finally did speak with someone, I had to be transferred two different times and then in the end was disconnected after trying over an hour and a half to settle this issue! I have asked for a proof that I actually signed up for this service but that is when they disconnected me
User's recommendation: Do not buy from this company… They will charge you for no reason!
Transactions dispute
- Adding subscription without consent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOutstanding bill
Preferred solution: Understanding why you sent me the letter saying something outstanding from last year 2023!!!!! And send me a bill for 2024. Everything I paid was on a credit card and has been paid!!!
Everything is great noe
User's recommendation: Would highly recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Package ordered for my great-grandson’s Christmas gift should have been delivered a week ago. UPS says they never received it. I can’t get a straight answer from OTC. I’m really fed up with this compa
Company fixed the issue and I have been provided with product or service ordered. I called oriental trading company from pissed consumer and spoke with a very nice lady called Marge.
She had the package resent by air, and it arrived on the 20th. I’m very pleased.
- No solutions
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kozhikode, KeralaCancel membership
- Have a lot of selection
- Automatically signs you up for a membership
Preferred solution: Full refund
User's recommendation: Do not click on $10.00 coupon offer. It charge you a monthly membersip of $14.95. I did not know this until I saw my bank statement
Have not received my catalog
User's recommendation: Like products
Have not received my catalog
User's recommendation: Don't order catalogs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaUpdate - Oriental Trading came thru after initial post
Preferred solution: Full refund
User's recommendation: Dont by the mini Audubon bird feeder
Money refunded for audobon bird house
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality of purchase
- Poor quality of product and poor customer service
Preferred solution: Full refund plus return postage paid.
User's recommendation: Buy elsewhere
I didn't get my package
Package
- Customer service
- Part of order missing
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Do not buy from this site they products are not as described
The company refunded my money but not the shipping but it is what it is.
Preferred solution: Full refund
First I called because I had a question.
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